“I recently worked with Bill on a personal impact course and can't recommend him highly enough. He was incredibly adept at making people feel at their ease and also at pushing them outside of their comfort zones in a responsible and really effective way. Within only 48 hours you could visibly see the impact of his coaching.”
Sarah Roscoe
Sales & Business Development Director
Penguin Random House
“It was amazing to see the improvement in everyone over the 2 days, including myself. Bill was able to quickly recognise things that we initially didn't realise we were doing, or not doing so well. He coached us and gave plenty of tips how to improve our communication and have greater impact, while still being ourselves.”
Nick Hobbs
Programme Architect, Ernst & Young
“Have just completed a 2-hour online training on influencing people via Zoom/video conference. The training was brilliant. Bill is a fantastically engaging trainer and all three of us in the session identified and developed new skills we will use in our work.”
Graham Gilby
Senior Fundraising Manager at Greenpeace UK
“After the course, I took on Bill as an Impact coach to give me guidance in becoming a better form of myself and progress to that next level. He has helped me develop skills to see reason and rationale of other people’s opinions and to overcome those barriers. Thanks for everything Bill”. ”
Richard Stickler
Senior Commercial Manager, Electronic Arts
“Bill perfectly balanced the group and enabled each of us to work on specific, targeted areas for development. Bill demonstrated great sensitivity in his delivery and the group as a whole demonstrated significant progress in the two days under Bill's direction.”
Emma Walsh
Senior Manager, Ernst & Young
“Bill was fantastic at delivering the impact and presence course for my company. This course had originally been designed to be undertaken in person but due to the current circumstances was run in 6 zoom sessions. I was skeptical about this approach but Bill's energy and adaptation left me feeling like I could not have gained much more from the face-to-face training.”
Harshil Devalia
Customer Quality Engineer, Parker Hannifin
“Bill provided excellent coaching throughout and he was not afraid to give honest feedback which helped me a lot to learn and improve during this short space of time. Bill is passionate about his work and he is a great example of what he is teaching.”
Ralitsa Slavova
Group Reporting Accountant, ED&F Man
“Without question Bill has enabled me to improve my technique and my confidence. Bill manages to get the very best out each individual and makes a challenging subject really enjoyable, he is both professional and approachable. Bill has obvious expertise, and I have found him a warm, supportive and motivating coach.”
Lucy Wright
OD Consultant, University of the Arts London.
“I really liked Bill's coaching techniques and his creativity. I was really impressed by the workshop and it is thanks to Bill - with his charisma and coaching and people skills - he really managed to bring the best out of all participants. Thank you Bill!”
Iveta Koutna
Research Project Manager, Source Global Research
only to hear someone else suggest the very same thing and be greeted with enthusiastic approval?
Personal impact is created by hundreds of tiny cues in how you speak and behave. You’re unaware of them – that’s just how you are, right? But while others don’t consciously notice most of these cues, their subconscious is continually picking up on what you say and do and assessing your credibility, trustworthiness, enthusiasm and a host of other personal qualities.
The messenger is the message…
The first thing an audience engages with is not your idea, it’s you. And if they don’t buy you, they won’t listen to what you have to say.
is about more than first impressions. The way others experience you day-to-day will hugely affect your ability to influence them. Many of my clients want to shake up the way they are perceived at work. Sometimes it’s about stepping up to influence more senior people. Often it’s about gravitas.
So I start by asking how you want to come across. I then give specific, expert feedback on the impact you’re currently creating and how it’s being created. Then we work to merge the two by practising in a safe, supportive environment.
Many of my clients are women who routinely find themselves underestimated, particularly at senior levels.
As AI replaces people in so many areas of business, building trust emerges as one of the few irreplaceable, truly human skills.
For years, trust in institutions - government, financial services, the media, public health bodies - has been ebbing away. This decline has been exacerbated as generative AI has given everyone the ability to create polished presentations, proposals and sales materials. Some of it is valid, some misleading and it is increasingly hard to tell the difference.
In 2021 Chia Jung-Tsay, an associate professor at UCL showed groups of subjects 10 second clips of entrepreneurs in Venture Capital pitch competitions and asked them to predict the winners. The most successful were the subjects who had access only to the video i.e. visuals without sound. There were no slides, so they never even learned what was being pitched. By contrast people who heard the sound with no visuals scored worse than chance.
Jung-Tsay’s conclusion was that for the VC investors, passion was the differentiator and this was primarily communicated visually by energy, facial expression, gestures, etc. When she asked subjects to identify the most passionate entrepreneurs, it mapped to the actual winners.
Asha Narayan
CLO Portfolio Manager at PGIM
Nick Hobbs
SharePoint Capability Lead & Solution Architect, EY
